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Employee Guide for Network Services

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Employee's Guide for Flora Health Network Services

 
 


The list of health care providers participating in the Flora Health Network is subject to change

Flora Health Network is one of Ohio's largest independent Preferred Provider Organizations (PPO).  Flora's sole purpose is to provide the uncompromising best in reliability, quality and service.  To serve this purpose, Flora has dedicated itself to building one of the most comprehensive networks of hospitals, physicians and other health care providers.  We are available to assist you in selecting a physician or hospital; however, the final responsibility and freedom of choice rests solely with you.

For information regarding your coverage, benefits or eligibility, please check with your employer or your insurance company.  Flora Health Network is not an insurance company or third party administrator and does not process claims or make payments.  Please forward all claims to the address listed on your medical ID card to ensure timely payments of your medical claims.

 

How to use your PPO Network

To be certain you receive your full benefits and that Flora's provider discounts are applied, be sure to:

  1. Select a provider from the directory or call Customer Service for assistance in locating a provider.

  2. Confirm with your provider that they are currently part of the Flora Health Network.

  3. Remind the provider (physician) your health plan uses Flora Health Network (PPO) and show your current medical ID card.

  4. If your provider needs to refer you to a facility or another health care provider, remind the provider that you are part of Flora Health Network and be sure the provider refers you to a participating provider when possible.  If you use a non-participating provider, your benefits may be reduced.

  5. When your medical plan is part of Flora Health Network, you should have a Flora sticker on your medical card.  If there is not a Flora sticker on your card, please contact your employer.

  6. For inquiries as to providers in regions not included in your directory, or questions on membership, please call Flora directly.

 
 
 
Flora Midwest provides friendly, affordable preferred provider network (PPO) coverage to 300,000 members throughout Ohio, West Virginia and Pennsylvania. An independently owner subsidiary of Michigan based PPOM, Flora Midwest offers access to 230 hospitals and over 23,000 Providers. We strive to provide the service and savings your clients deserve.
 

 

 

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